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CLIENT SUCCESSES

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The Department of Health and Human Services (HHS)

Current and Past Performance

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Williams Consulting LLC (WCLLC), is an SBA certified Woman Owned Small Business (WOSB), Economically Disadvantaged Women-Owned Small Business (EWOSB), and HUBZone firm, with strong HHS program delivery experience. WCLLC is a trusted Federal contractor powered by robust government contracting experience and vigorous industry-leading innovation with active contracts supporting five Federal health agencies and strong Contractor Performance Assessment Reporting System (CPARS) evaluations. Our past and present federal clients include The Centers for Medicare and Medicaid Services (CMS), The U.S. Food and Drug Administration (FDA), The Office of Minority Health (OMH), The Office of the Assistant Secretary for Health (OASH), The Centers for Disease Control and Prevention (CDC), and The U.S. Social Security Administration (SSA). 

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HHS/Centers for Medicare and Medicaid Services (CMS)

  • Acquisition of Expert Witnesses for the Administrative Hearing Process

The Centers for Medicare & Medicaid Services (CMS) provides funding to States to conduct on-site inspections of nursing homes, home health agencies, intermediate care facilities for individuals with intellectual disabilities, and other providers and to recommend sanctions when there is a violation of health and/or safety rules. Medicare and Medicaid Services providers can appeal sanctions imposed in an administrative hearing before an administrative law judge. The acquisition of expert witnesses serves to advise the Office of General Counsel (OGC) attorneys and provide testimony on behalf of CMS in the administrative hearing process. WCLLC provides acquisition services for expert witnesses for administrative hearings and technical assistance for training and educational purposes for CMS.

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  • Affordable Care Health Insurance Casework System

The Centers for Medicare & Medicaid Services (CMS) maintains the Health Insurance Casework System, an application that serves as a casework management system for all Affordable Care Act (ACA) Federally Facilitated Marketplace (FFM) health exchange Qualified Health Plans (QHP) and some non-FFM health insurance plans, including self-funded non-federal governmental plans. HICS provides the tracking and
resolution of consumer complaints and issues related to the QHPs (e.g., identity verification, eligibility determinations, denials, appeals, etc.) and reporting data on the program and QHP performance. WCLLC provides agile software development services and subject matter expertise as a subcontractor to the project using the following tools and technology: Visual Studio, Telerik, Azure SQL, .NET, and Amazon Web Services.

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  • Supplemental Medical Review Contractor

The Centers for Medicare & Medicaid Services (CMS) Center for Program Integrity (CPI) mission is to detect and combat fraud, waste, and abuse of the Medicare and Medicaid programs. WCLLC serves as a subcontractor to Noridian, providing medical review services with a team of over 30 general and specialty clinical reviewers.

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  • Medicare Health Care Provider Content Planning & Development

The Centers for Medicare & Medicaid Services (CMS) is enhancing communications with their Medicare Fee-for-Service providers. WCLLC supports CMS in the activities associated with providing content strategy, planning, and development.​

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  • ​ Application Support, Design, and Operations Consulting for the Guiding an Improved Dementia Experience (GUIDE) Model

The Centers for Medicare and Medicaid Services (CMS), through the Center for Medicare & Medicaid Innovation (CMMI), implemented the GUIDE Model. WCLLC provided application review and Help Desk support for plans and providers.

 

  • Application Support, Design, and Operations Consulting for the Making Care Primary (MCP) Model

The Centers for Medicare and Medicaid Services (CMS), through the Center for Medicare & Medicaid Innovation (CMMI), implemented the MCP Model. WCLLC provided support in the application review process.

 

  • Comprehensive Error Rate Testing (CERT) Accuracy Contractor (AC)

The Centers for Medicare and Medicaid Services (CMS) Office of Financial Management (OFM) Payment Accuracy and Reporting Group (PARG) monitors the accuracy of the CERT Review Contractor (CERT RC) medical review (MR) decision making. WCLLC performed accuracy oversight of the CERT RC.

 

HHS/Office on Women’s Health (OWH)

  • The National Breastfeeding Helpline

The Office on Women’s Health provides national leadership and coordination to improve the health of women and girls through policy, education, and innovative programs. WCLLC is supporting OWH in the launch and operation of the National Breastfeeding Helpline.

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HHS/Food and Drug Administration (FDA)

  • Enterprise Strategic, Tactical, and Organization Planning and Analysis, and Continuous Process Improvement

The Food and Drug Administration (FDA) is promoting effective enterprise governance to ensure programmatic goals are met and performance gaps are closed across all management practices. WCLLC assists with these tasks related to program and project management support, strategic communications management and continuous improvement, business process improvement initiatives, and special project technical management. Additionally, WCLLC provides resource management support.

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HHS/Office of Minority Health (OMH)

  • Advancing Policy Analysis Support (AHEPAS)

The Office of Minority Health (OMH) focuses on evaluation, programmatic, and policy efforts to support states and territories in addressing performance gaps and achieving outcome stratification, as well as strengthening policy infrastructure/capacity. WCLLC provides research, policy analysis, technical assistance/capacity building, training, administrative, and logistical support under this contract.

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HHS/Office of the Assistant Secretary for Health (OASH)

  • Covid-19 Task Force

The COVID-19 Task Force (Task Force) operates and functions within the Health and Human Services (HHS) Office of the Assistant Secretary for Health (OASH). WCLLC supported the planning for and implementation of Task Force meetings and associated federal workgroups, research support, technical writing/editing for meeting materials and the development of written products, and dissemination support.

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HHS/Centers for Disease Control and Prevention (CDC)

  • National Institute for Occupational Safety & Health (NIOSH) World Trade Center Health Program (WTCHP) Fraud, Waste, and Abuse (FWA)

The Centers for Disease Control and Prevention (CDC), NIOSH research agency is responsible for the administration of the WTCHP which provides medical monitoring and treatment of WTC-related health conditions for 9/11 responders and survivors. WCLLC provided subject matter expertise, technical assistance services, and strategic recommendations for improving the program’s fraud, waste, and abuse detection and prevention.

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  • Artesunate Investigational New Drug Implementation for Treatment of Severe Malaria

The Centers for Disease Control and Prevention (CDC) implemented the artesunate IND protocol with the Malaria Branch staff in the Domestic Response Unit. WCLLC supported the implementation through administrative and technical support.

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  • Laboratory Support for Molecular Surveillance of Antimalarial Drug Resistant Markers

The Centers for Disease Control and Prevention (CDC) Division of Parasitic Disease and Malaria (DPDM) supports the DPDM mission to protect the health of individuals in the United States and around the world from parasitic diseases through evidence-based public health action. WCLLC provides support for conducting molecular surveillance and training in the U.S. and strategically important partner countries. This work involves laboratory technical support for the Malaria Branch’s molecular biology laboratory.

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  • National HIV Prevention Program Monitoring and Evaluation (NHM&E) Service Center

The Centers for Disease Control and Prevention (CDC) implemented the NHM&E, a national set of standardized HIV prevention data variables. WCLLC supports the implementation of NHM&E and meets federal data reporting and security requirements, by providing training, technical assistance (TA), and communication to CDC-funded recipients, as well as tracking and documenting end-user requests and responses.

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  • Streamline Transfer of HIV Cluster Tracking Information (STHCTI) -REDCap

The Centers for Disease Control and Prevention's (CDC) mission is to protect America from health, safety, and security threats. State Health Departments are required to conduct monthly molecular and time-space analyses to monitor HIV clusters. WCLLC collaborated with the CDC’s Epidemiologist from the National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention Divisions Cluster Detection and Molecular Epidemiology Team to convert the current Excel reports into an interactive version of the cluster report forms utilizing Research Electronic Data Capture (REDCap) web application.

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  • Epidemiologic Support for the President’s Malaria Initiative: Strengthening Strategic Information and Improving Case Management Activities

The Centers for Disease Control and Prevention's (CDC) mission is to protect America from health, safety, and security threats, both foreign and domestic. The CDC is in charge by U.S. Congress through the Lantos/Hyde Act to take a leadership position in strategic information (monitoring and evaluation, surveillance, operations research)—advising the U.S. Malaria Coordinator on priorities for strategic information activities and being a key implementer of such activities. WCLLC supported the implementation and critical activities related to the U.S. President’s Malaria Initiative in strategic information including data management for quarterly reporting and improving case management through data analysis and interpretation.

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NIH/ Federally Funded Research and Development Centers (FFRDC)

  • Support of the Federally Funded Research and Development Centers (FFRDC) IT Staffing, Scientific Staffing, and Administrative Staffing

Federally funded research and development centers (FFRDC) are public-private partnerships that conduct research and development for the United States Government. FFRDC act as a vehicle for special research and development contracting within the federal government. WCLLC supports FFRDC with staffing efforts in IT, Scientific, and Administration.

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SSA/ Spanish Speaking Medical Expert Witnesses (SSMEW)

  • Support The U.S. Social Security Administration (SSA) in providing Spanish-speaking Medical Experts (MEs)

The U.S. Social Security Administration (SSA) provides testimony in hearings held before an ALJ at which claimants are appealing certain benefits administered by SSA. WCLLC supports the SSA in providing MEs, maintaining updated ME profiles and making recommendations for ME training.

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Bon Secours Baltimore Health System Health (BSBHS)

  • Health Enterprise Zone (HEZ) Patient Care Coordination Transformation

WCLLC provided SMEs, program management, evaluation, strategic advisory and planning support, Health IT support, and technical assistance to the West Baltimore HEZ.

 

  • Community Health Needs Assessment (CHNA)

Working in collaboration with Bon Secours Baltimore Health System Health (BSBHS) leadership, WCLLC engaged the community around the hospital in a process that culminated in an agreed-upon vision for an improved healthcare system.

 

University of Maryland Medical Center (UMMC)

  • West Baltimore Focus Group Moderation and Analysis

WCLLC assisted UMMC in understanding the experience and opinions around health care at UMMC primary and specialty care providers in West Baltimore and the awareness of UMMC community outreach programs.

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  • RICH Collaborative Program

WCLLC developed instruments for qualitative data collection from organization personnel focused on Program processes, success stories, facilitators and barriers in implementation.

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